1. Accepted Payment Methods

We accept the following secure payment options:

  • PayPal (including PayPal Credit)
  • Credit Cards: Visa, Mastercard, American Express, Discover
  • Debit Cards: Visa Debit, Mastercard Debit
  • Google Pay (available at checkout)
  • Apple Pay (available on compatible devices)

2. Secure Payment Processing

  • PCI DSS Compliance: Level 1 certified
  • SSL Encryption: 256-bit encryption on all transactions
  • Tokenization: Payment data secured through tokenization
  • 3D Secure: Additional authentication for card payments

3. Payment Security Measures

  • Address Verification System (AVS)
  • Card Verification Value (CVV) required
  • Real-time fraud monitoring
  • Suspicious transaction review
  • Two-factor authentication available

4. Order Processing

  • Payment authorization: At time of order placement
  • Actual charging: When order ships
  • Currency: USD (United States Dollars)
  • Sales tax: Applied where applicable
  • Currency conversion: Handled by your payment provider

5. Failed Payments

If payment fails:

  1. Notification email sent immediately
  2. Order held for 24 hours
  3. Link provided to update payment method
  4. Order cancelled after 24 hours if not resolved

6. Refund Processing

  • Refunds to original payment method
  • PayPal refunds: 1-3 business days
  • Card refunds: 5-10 business days to appear
  • Store credit: Instant upon approval
  • Partial refunds for partial returns

7. Subscription Payments

For subscription services:

  • Clear billing cycle communication
  • Advance notice before charges
  • Easy cancellation through account
  • Prorated refunds for early cancellation

8. Billing Disputes

Contact us immediately if you notice:

  • Unauthorized charges
  • Incorrect amounts
  • Double charges
  • Billing errors

Resolution process:

  1. Email [email protected]
  2. Include order number and details
  3. We investigate within 48 hours
  4. Correction processed if error confirmed

9. Payment Information Protection

  • We never store complete card numbers
  • Payment data handled by certified processors
  • Secure servers with regular audits
  • Compliance with data protection regulations

10. Payment Limits

For security:

  • Daily transaction limits apply
  • Multiple payment method attempts may trigger review
  • High-value orders may require verification

11. Contact Information

Payment Support: [email protected]
Response Time: 24-48 hours
Hours: Monday-Friday, 9AM-6PM EST

Last Updated: January 2026